Privacy Policy

If you shop for American Society of Health Informatics Managers (ASHIM®) merchandise and place your orders exclusively through, any personal information that you may share with us (and with the business partners that help this site function or assist us in filling your order) is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.

We need your e-mail address to be able to contact you about your account. It will never be sold to anyone and will be not be shared with anyone.

You need to accept cookies to shop at These cookies are for your convenience only, and are not used for any other purpose.

In order to ship and track merchandise, we make your name and address available to such companies as UPS, FedEx and the US Postal Service. In no instance are these business affiliates allowed to use your personal information for any other purpose.

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.

ASHIM offers shipping and handling worldwide via UPS. Shipping rates are calculated when you checkout based on your location. Orders are shipped out within 48 hours and generally take 3-5 business days to arrive. If you live internationally your order will take longer to arrive.

You may return books purchased from within 30 days of delivery for a full refund. You must pay all of the shipping charges for returns. All returns must be received within 30 days of date of purchase. To request a refund for your return please e-mail us at ASHIM does not accept returns for refund or credit beyond 30 days of purchase.

This site is owned and operated by The CertiTrek Group ("ASHIM"). Unless otherwise specified, all materials appearing on this site, including newsletter articles, surrounding text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The CertiTrek Group, Copyright (c) 2016, ALL RIGHTS RESERVED. All audio and video clips are the sole property of The CertiTrek Group, or its respective content providers. All software used on the site is the sole property of ASHIM or those supplying the software. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without ASHIM's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
ASHIM is a registered trademarks or service marks of The CertiTrek Group. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of ASHIM. All other trademarks or service marks are property of their respective owners. The use of any ASHIM trademark or service mark without ASHIM's express written consent is strictly prohibited.

Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. ASHIM reserves the right to make changes to this site and these terms and conditions at any time.

ASHIM operates a free website, and a Free Membership is an option in order to access certain areas of the site and to obtain other benefits. The Membership process requires you to submit information including an email address. If you provide ASHIM with an email address for purposes of Membership, you certify that the email address is accurate and belongs to you. ASHIM will not share your email address. Please see our Privacy Policy for more information. By becoming a Member of this website, you agree that ASHIM may, from time to time, send you email that we believe may be of interest to you. If you do not wish to receive any communication from ASHIM, you can opt-out of our email list. Opting-out of the email list does not prevent you from using the Member features of the website.

The Content (defined below) is protected by copyright laws under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of same. All ASHIM Content on this Web site is subject to and protected by: Copyright (c) 2016 ASHIM Inc. ALL RIGHTS RESERVED.

This Web site is owned and operated by ASHIM, and is for your personal, noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell in any way any information, documents, graphics, software, products or services obtained from this Web site ("Content"), except that you may view the Content in its present form and you may download on any single computer one (1) copy of the Content for personal, noncommercial home use, provided that you keep intact all copyright and other proprietary notices. The use of any of the Content on any other Web site or networked computer environment is strictly prohibited. You recognize that unauthorized use of the Content may subject you to civil or criminal liability.

The information appearing on this web site is intended solely as general guidance, and does not constitute legal, tax, accounting or other professional advice. Individual situations and state laws vary and users are encouraged to obtain appropriate advice from qualified professionals in the applicable jurisdictions.

All Information appearing on this web site is believed to be accurate, but ASHIM and its suppliers and contributors do not warrant or guarantee such accuracy. You should independently verify all relevant information prior to making any decisions based on such information.

ASHIM may modify these Terms of Service from time to time in its sole discretion. Each time you log on to this web site, you will be deemed to have accepted any such changes.

Except as expressly stated herein, ASHIM makes no representations or warranties, either express or implied, of any kind with respect to products sold on the ASHIM sites, except as expressly stated herein, ASHIM expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to ASHIM arising from any product sold on the ASHIM sites shall be the price of the product ordered. In no event shall ASHIM, its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

The ASHIM web sites and the materials therein are provided "as is." ASHIM makes no representations or warranties, either express or implied, of any kind with respect to the ASHIM sites, their operation, contents, information, materials or year 2000 compliance. ASHIM expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that ASHIM, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the ASHIM sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that ASHIM is not responsible for the operation of or content located on or through any such site.

Credit Cards - We accept major credit cards including, Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases with ASHIM. Please be sure to provide your exact billing address and telephone number, which is the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be authorized immediately upon acceptance of your order, and billed immediately upon shipment of your order.

ASHIM will automatically charge and withhold the applicable sales tax for subscriptions ordered from addresses within North Carolina. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders from any other state.

You agree that any legal action brought against ASHIM shall be governed by the laws of the State of North Carolina without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the ASHIM sites shall be an appropriate federal or state court located in Durham County, North Carolina.